Releases

posted on 16 July 2008 14:28

Theale, U.K. – 15 July 2008 – Native American Services Corp. (NASCO), a Native American-owned Construction Management/General Contracting company headquartered in Idaho, has seen a ROI of 188 percent and a payback of 6.4 months from its Neverfail installation.

Nucleus Research, an independent IT analyst firm, conducted an evaluation of Neverfail’s return on investment (ROI) for NASCO through analysis of software, hardware, consulting and personnel costs over a three-year period.

With 12 offices nationally managing military, commercial construction, emergency response, facility maintenance and environmental remediation projects, NASCO receives more than one email message every six seconds. In 2007, NASCO was preparing a proposal for a $75 million contract when its email system crashed affecting their national network.

“We experienced a catastrophic email failure that took us offline for three entire days,” said Shon Harris, information technology manager for NASCO.  “Employees were forced to open personal Gmail and Yahoo! accounts as short-term workarounds and we had to temporarily outsource our Exchange system.”

NASCO immediately began a search for a continuous availability solution and after evaluating several solutions, selected Neverfail for Microsoft® Exchange 2007. “Neverfail’s ability to failover to a secondary server without disconnecting any users on the system made it stand out from the myriad of potential solutions,” continued Harris.

According to Nucleus Research, the Neverfail solution met NASCO’s needs in a number of ways:

* Neverfail eliminated a single point of platform failure. Had NASCO chosen another more traditional email high availability product it would have risked creating a single point of platform failure.
* Neverfail was affordable and met the budget requirements.
* Neverfail offered a proven system with a local reference account. It also offered an easy-to-use interface with simple point-and-click interaction.
* Neverfail worked seamlessly with NASCO’s existing anti-spam filter, which eliminates more than 160,000 pieces of spam each month.

“All in all, Neverfail provided NASCO with more reliable communications, predictability and availability,” said Rebecca Wettemann, vice president, research, Nucleus Research. “NASCO now benefits from improved IT productivity, which has reduced help desk calls and reduced administrator time for Exchange maintenance. End users are also much more productive – they’re saving an average of five hours a week – because they have a reliable email system and no downtime.”

Neverfail went live at NASCO in September 2007. “Neverfail has worked seamlessly during every one of our tests, and we are confident that we are now fully prepared for any instance of unplanned downtime,” said Harris.

About Neverfail

Neverfail is a leading global software company providing affordable data protection, high availability, and disaster recovery solutions focused on keeping users productive. Neverfail’s software solutions enable users to remain continuously connected to the live software application irrespective of hardware, software, operating system, or network failures. Neverfail’s mission of eliminating application downtime for the end user delivers the assurance of business continuity, removes the commercial and IT management costs associated with system downtime and enables the more productive use of IT resources. More information can be found at www.neverfailgroup.com.

^{[Formatted by Wendy Matthews.]}